Shipping Policy
Order Processing
All orders are processed and dispatched within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or holidays.
Shipping Times
We currently ship internationally. Once your order has been dispatched, please allow 7–12 business days for delivery, depending on your location.
Please note that delivery times are estimates provided by our shipping carriers and are not guaranteed. Factors such as customs processing, local courier delays, weather, and public holidays may affect delivery times.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package's progress.
Shipping Rates
Shipping costs are calculated at checkout based on your location and order details.
Customs, Duties & Taxes
For international orders, your package may be subject to import duties, taxes, or customs fees imposed by your country. These charges are the responsibility of the customer and are not included in the price of your order or shipping cost. We recommend checking with your local customs office for more information.
Delayed or Lost Orders
If your order has not arrived within the estimated delivery window, please contact us at [your support email] with your order number, and we'll be happy to look into it for you.
Incorrect Shipping Information
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us as soon as possible so we can attempt to update it before dispatch.